ImageNow Support‎ > ‎ImageNow News‎ > ‎

Image Now/Perceptive/Kofax Upgrade to V7.1.5_1664 --> Oct.13,14,15

posted Sep 21, 2017, 6:10 AM by Stephen Blaylock   [ updated Sep 21, 2017, 7:18 AM ]
The Image Now/Perceptive document management system is scheduled to be upgraded to version 7.1.5_1664, October 13th, 14th, and 15th.  The reason for the upgrade is to apply several needed enhancements and fixes to the present system.  These include:  Report writing added features, Print spooler fix/upgrade, and Batch processing updates to name a few.
The basic process for the upgrade will go something like this:
1--Email notices to all ImageNow users and support staff well before the upgrade
        a--information updates and systems alerts
2--Friday (13th) evening notice of pending server/services shutdown
3--Weekend testing and verification of the new upgrade (14th,15th)
          a--EAST/CABS group
4--Client upgrade where possible during that weekend
5--Sunday (15th), all clear
6--Email notifying all ImageNow users of the successful upgrade and the requirement of the client installation is needed.
7--Monday the 16th, monitoring the system and upgrading the clients to version 7.1.5_1664
Emails have been circulated to the INOWCONTACTS list-server (all image now users) over the past several months, regarding the need, timing, and a go-no go.  We are planning to send another update, with more information, this week.  Any feedback will be reviewed and discussed by group, for go -no go. 

Support Services

We will need your help with the installation of the client software, to the 800 plus, users.  The new version installation steps are identical to the past versions, with the documentation and software readily available from the ImageNow portal site.  This information will also be available to the user community for self install/upgrade, as well. 

This is preliminary information, Scott Roberts and I will continue to update you and the user community.

As always we appreciate you assistance.